Terms & Conditions

Last Updated: June 1, 2026

Welcome to HealingKP. These Terms & Conditions govern your use of our website at healingkp.com and any purchases made through it. By accessing or using our site, you agree to be bound by these terms. If you do not agree, please do not use our site.

1. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

Use the site in any way that violates applicable local, national, or international laws or regulations
Transmit unsolicited or unauthorised advertising or promotional material
Attempt to gain unauthorised access to any part of the site or its related systems
Reproduce, duplicate, copy, or resell any part of our site in contravention of these terms

2. Products and Availability

All products are subject to availability. We reserve the right to discontinue any product at any time without notice. Prices are subject to change. We will notify you of any price changes before completing your order.

Product images are for illustrative purposes only. Actual products may vary slightly from images shown.

3. Orders and Payment

By placing an order, you confirm that you are legally capable of entering into binding contracts and that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

Payment must be made in full at the time of purchase. We use secure third-party payment processors and do not store your payment card details.

4. Shipping and Delivery

We aim to dispatch orders promptly. Delivery times are estimates only and are not guaranteed. We are not liable for delays caused by third-party couriers, customs clearance, or events beyond our control. Risk of loss passes to you upon delivery to the carrier.

5. Returns and Refunds

We offer a 30-Day Satisfaction Guarantee. If you are not satisfied with your purchase, you may request a refund within 30 days of the delivery date. To initiate a return, please contact us at support@healingkp.com with your order number. Refunds will be processed to your original payment method once the return is received and inspected.

Items must be returned in their original or reasonably used condition. We reserve the right to decline refunds where products have been misused or where requests are made outside the 30-day window.

6. Health and Medical Disclaimer

HealingKP Relief Cream is a cosmetic skincare product. It is not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary between individuals. If you have a medical skin condition or are under the care of a dermatologist, please consult your healthcare provider before use.

7. Intellectual Property

All content on this website — including text, images, logos, videos, and product formulations — is the property of HealingKP Skincare and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

To the fullest extent permitted by law, HealingKP Skincare shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability to you in connection with any order shall not exceed the amount paid for that order.

9. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable law. Any disputes shall be subject to the exclusive jurisdiction of the relevant courts.

10. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of the site following any changes constitutes your acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at: support@healingkp.com